Shipping policy
Shopping Policy
At Hamdan Coffee, we strive to make your shopping experience seamless and enjoyable. Please review our shopping policy below:
Ordering
- Orders can be placed online through our website.
- Ensure all details, including delivery address and contact information, are correct before checkout.
Payment
- We accept major credit/debit cards and other secure payment methods.
- Payments must be completed at checkout; we do not accept cash on delivery.
Shipping & Delivery
- Free delivery for orders over £30.
- Standard delivery rates apply to orders below £30.
- Estimated delivery time is 1-2 business days.
- A tracking link will be provided upon dispatch.
- In case of delays, we will notify you promptly.
Note for Corporate Gift Boxes:
For corporate gift box orders, please contact us at info@hamdancoffee.com after placing your order to arrange customizations. We recommend a 4-5 day notice for processing.
Returns & Refunds
- Returns are accepted within 14 days of purchase if items are unopened and in original condition.
- Refunds will be processed once the returned items are inspected.
- Contact us at info@hamdancoffee.com for return instructions.
Customer Support
For any inquiries or issues, reach out to us at info@hamdancoffee.com.
Hamdan Coffee
128 City Road, London, England, EC1V 2NX
info@hamdancoffee.com