Refund policy
Return Policy
At Hamdan Coffee, we are committed to delivering an exceptional coffee experience. However, due to the perishable nature of our products, returns are only accepted under the following conditions:
- Damaged or Incorrect Orders: If your order is damaged or incorrect upon arrival, please contact us within 3 days of delivery.
- How to Initiate a Claim: To request assistance, kindly email us at info@hamdancoffee.com, including your order details and supporting photos if applicable.
- Resolution: For eligible claims, we will provide a replacement or issue a refund to ensure your satisfaction.
Your satisfaction is our highest priority, and our team is dedicated to addressing any concerns with prompt and professional support.